Shipping Policy
Updated 13 November 2026
We deliver across Malaysia and to Singapore.
1. Shipping rates
West Malaysia: RM8. East Malaysia (Sabah, Sarawak, Labuan): RM18. Singapore: RM30. The exact rate for your address is shown at checkout. Free-shipping offers, when running, are shown in the cart and at checkout.
2. Processing time
We pack your order after your bank transfer has been confirmed, usually within 1–3 working days. Pre-order items ship when new stock arrives.
3. Delivery time and tracking
West Malaysia usually takes 2–5 working days after packing; East Malaysia and Singapore usually 5–10 working days. Once packed you can follow your parcel from Track Order using the courier and tracking number.
4. Singapore orders
Import GST, duties or courier handling charges in Singapore, if any, are the buyer's responsibility.
5. Problems
If your parcel is late, damaged or missing, contact hello@jynx.asia or WhatsApp +60 11-1667 2469 with your order number.